Customer Support

Returns and Refunds.

Returns and refunds will only be accepted on unused stock products (i.e., frames, stock riders, etc.). We cannot accept any returns on customized or printed products. For the return of products we accept, we will refund your purchase price, less the original shipping and handling costs provided such return is made within thirty (30) days of the original shipment and provided further that any returned product is in "like new" condition when returned. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. A fifteen percent (15%) restocking fee will apply for returned products. Your refund will be credited back to the same payment method used to make the original purchase on our OSG Websites. Any refunds or credits due will be issued once the original item(s) have been returned, inspected, and restocked.